Agents should fill out this template when they want to create knowledge from a ticket.
Title
Subtitle about the article
Paragraph 1
This info doesn't exist on our HC!
Paragraph 2
This is more info that is missing from our HC!
Agents should fill out this template when they want to create knowledge from a ticket.
Subtitle about the article
This info doesn't exist on our HC!
This is more info that is missing from our HC!